Frequently Asked Questions About Counseling

-How do I get started and find a good counselor?
The best way to start the process is to call our main office at 616-772-1733, and let us know you’d like to talk to someone about starting counseling. We have intake coordinators ready to connect with you, answer your questions and figure out which of our counselors might be the best fit for you. You can read individual counselor bio’s by clicking on this link wellness team.

-What’s a counseling session like?
Counseling is a lot less awkward than people think. At Winning At Home your counselor wants you to be comfortable and at ease while you share. There will be a chair to relax in and a calm environment for you to start your conversation. You’ll be encouraged to speak freely and your counselor will help guide you if you don’t know how to express or explain what you’re feeling.

-Is it expensive?
The best way to figure out cost is to let us know your situation. The cost of counseling can vary greatly depending on different factors. Our counselors at Winning At Home are able to bill a variety of insurances, which may provide coverage for counseling. You can call your insurance provider and check what mental and behavioral health coverage you have in your policy. If you are not using your insurance to pay (i.e. if the counselor who’s the best fit for you does not take your insurance), we bill on a sliding scale based on your income, and your counselor can also talk with you about your specific need and your own financial situation—there are options!

-What if people think I’m crazy?
It’s important you know that all your counseling sessions will be confidential. People go to counseling for a lot of reasons, most of which are for normal and common life issues. Just the opposite of “feeling crazy”, getting counseling can help you not feel completely overwhelmed by your emotions and circumstances. It’s a sign of emotional maturity to be open to seeking help when you know you’ve hit a wall. Facing something like sudden job loss, grieving the death of a loved one, financial problems, anger management struggles or strained family relationships (just to name a few) is hard! You might really benefit from having a professional walk alongside you to help teach you the tools you need to move forward.

Can my counselor prescribe medication?
No. Psychologists and social workers are not able to prescribe medication. However, your counselor will know of trusted psychiatrists in the area. They may talk with you about a referral but only if they feel that considering medication is the best way to continue your care.


Blessed are those whose attitudes are shaped by their hopes, not their hurts.

Family Wellness – Hours

Monday – Wednesday 8:00 AM – 8:30 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 3:00 PM

Morning, afternoon, and evening appointments
can be arranged around your schedule.

Wellness Forms – Download

Family Wellness – Contact Us

300 S. State Street Suite 10, Zeeland, MI 49464

Phone: 616.772.1733

Fax: 616.879.0072